Privacy Policy
Last updated: May 2025
1. Information We Collect
We collect information you provide directly to us when you use our services, create an account, or contact us for support. This may include:
- Personal Information: Name, email address, phone number, and other contact details you provide.
- Usage Data: Information about how you interact with our applications, including features used, pages viewed, and time spent.
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Log Data: IP address, browser type, referring/exit pages, and timestamps when you access our services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products and services.
- Process transactions and send related information such as confirmations and invoices.
- Respond to comments, questions, and requests for customer support.
- Send technical notices, updates, security alerts, and administrative messages.
- Monitor and analyze usage trends to improve user experience.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Comply with legal obligations.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our services, subject to confidentiality agreements.
- Legal Requirements: If required by law, regulation, or legal process (such as a court order or government request).
- Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets.
- With Your Consent: For any other purpose with your explicit consent.
4. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using industry-standard encryption (SSL/TLS) for data in transit and implementing access controls for data at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Portability: Request that we transfer your data to another service provider.
- Objection: Object to processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at compliance@edusahaj.ai.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where visitors come from. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.
8. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
EduSahaj.AI
Dalibagh, Lucknow, Uttar Pradesh 226001, India
Email: compliance@edusahaj.ai
Phone: +91 85277 09325
